Shop Policies
Return and Refunds policy:
I offer no returns. Message me and please send me pictures of any damaged product. I have to do this for insurance purposes. After I see the damage, I will either refund you or offer a replacement, if available, so that you can reorder if needed. If the damage is deemed non-consequential (i.e., only the outer packaging is damaged but the card/card product is fine), no refund or replacement will be offered.
The shipping is non-refundable as trading cards are not covered by insurance unless the packaging is clearly damaged. This is why pictures are so important for me and for you. I am fairly reasonable with my refund policy, but I must see images of the damage. If the carrier in question (DHL, UPS, or USPS) deems your package damage as not worthy of a refund or compensation, you will not get a refund for shipping damage. I am a very small business with just one employee who can't take losses in income like that as much as the big corporate giants like Amazon or Walmart.
Policy on shipping times:
Please note that the shipping and processing times listed are currently the longest estimated wait to receive your items. They may change at any time. If you need your order by a specific time, please message or email me directly at pigeonbakingcompany@gmail.com